Member Can't Login - Still

[ozarkstom]

Forum URL: countryconservatives.proboards.com/

In a previous thread I asked for help getting a member "Paisly2" logged in, and got a few suggestions.  One was that her email in her profile wasn't valid any longer.

Talked to her today and suggested instead of doing the time after time "prove you're a human" thing and getting nowhere, she just start a new account with her changed email address as Paisley3.  Well, no, the system is telling her the email address isn't valid, although it certainly is, and won't let her start a new account.  Very frustrating, as she's a valued contributing member to our site.

Is there any way that you, as the Lords and Maters of this internet universe can just straighten this out without us guessing?  Maybe like PMing me a new password for her that I can pass along?  Or, whatever magic y'all have to overcome such obstacles we're not privy too?

A little background, she's Paisley2 because her Paisley account wouldn't let her back in a few years ago.

Thanks in advance for your help,

Ozarks Tom

Admin

[Scott]

ozarkstom -

Of all my magic tricks passwords are not included. We cannot access or change a member's password. This is a security measure and it's the way it's coded.

However, I will be happy to see what other magic I have at my disposal. Please PM me with the email address she's trying to use this time, and I can look at that and the other accounts they have and we'll go from there.

I'm sure we can get this sorted for your member.

[ozarkstom]

Will do, thanks.

[ozarkstom]

Whelp, for some reason when trying to PM you I put in the "S" but don't get your name, so no PM. Suggestions please?

ETA:  Maybe send me a PM and I can reply?

[Scott]

ozarkstom - usually a couple of letters works better, but anyway sent you a PM.

[RealKorra]

if a member still can't log in, it probably has to do with her home location. in some parts of the world, we see things like "you can't visit this site, it's banned by our government" etc etc. a similar feature might be preventing her from joining. this is just my 2 cents guess. but please always explore every option until you find the issue.

[Scott]

RealKorra - thanks for offering this additional tidbit of info.

From the previous threads on this issue, it appears to be a issue with multiple global accounts. The OP and I are getting this sorted via PM.